1777pet operates under a clear policy framework — your access, account activity, and transactions on this platform are governed by the terms set out here. Availability depends on your local law and eligible regions in Bangladesh.
Jurisdiction-aware access
Account and wallet policy
bKash, Nagad, Rocket covered
User rights explained
LEGAL NOTICE
Our Policy Posture and Scope
These terms apply to your use of the 1777pet platform, including account registration, wallet activity, game access, and any transactions you initiate through bKash, Nagad, or Rocket. Access to this platform and its features is subject to the laws applicable in your jurisdiction. We do not represent that all content or services are available in every region — if local law restricts access, those restrictions apply to you. By creating an account, you confirm that you are accessing the platform in a region where doing so is permitted under applicable law. We maintain records of account activity, wallet transactions, and session data in line with this policy. Where a conflict arises between these terms and any third-party service terms — including those of payment processors — our terms govern your relationship with 1777pet specifically. We may update these terms from time to time; continued use of the platform after an update constitutes acceptance of the revised terms. If you have questions about how a specific term applies to your account, reach out through the support routes listed on this page.
bKash transactions
Nagad wallet activity
Rocket payment records
Account session data
WHAT THIS COVERS
Where This Policy Applies
This policy covers your direct relationship with 1777pet — from account creation through to wallet use and game access. It does not extend to third-party services you may reach through links on this platform.
Account Access
Covers registration, login, identity verification steps shown in your account, and any suspension or closure of your account by either party under these terms.
Transactions
Applies to deposits and withdrawals processed through bKash, Nagad, Rocket, and Bank Transfer as shown in your account wallet. Transaction records are held in line with this policy.
Site Content
Covers game access, lobby content, and promotional notices published on this platform. Game availability may vary by region depending on local law and eligible access.
Third-Party Services
Payment processors, game studios, and external links operate under their own terms. This policy does not govern those relationships — check each provider's own published terms.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options for managing your account and the data associated with it. To review your transaction history, open the wallet section of your account — records for bKash, Nagad, Rocket, and Bank Transfer deposits and withdrawals are listed there with timestamps. If any account detail is incorrect — such as a registered mobile number or email address — you can update it through the account settings page, following the verification steps shown. For questions about how your data is handled, or to request a correction that cannot be made through account settings, contact our support team using the routes listed in the support section below. We aim to respond to policy-related account queries through the same channels we use for general account help. Keep in mind that some changes may require identity verification before they take effect, as shown in your account.
Review Records
Open the wallet section in your account to see a full log of transactions, including bKash and Nagad activity, with dates and amounts.
Correct Account Details
Update your registered contact details through account settings. Verification steps are shown on screen — follow those to confirm the change.
Raise a Policy Question
Send your question through the support routes on this page. Reference your account and the specific term you are asking about for a faster response.
Request Support
For account-level requests that go beyond self-service settings, contact support directly. We handle these through the same published channels as general account help.
REACH OUR TEAM
Policy Contact Routes
For any question about these terms, your account rights, or how this policy applies to a specific transaction, use the contact routes below. We handle policy queries through the same channels as general account support.
Live Chat
Open the chat widget from any page on the platform to reach the support team directly. Available through your browser on mobile or desktop.
Email Support
Send a written query to the support email address listed in your account help section. Include your account reference for a faster response.
Help Centre
The help centre on this platform covers common policy questions, account steps, and wallet guidance. Check there first for answers about bKash, Nagad, and Rocket transactions.
HOW WE HANDLE DATA
Data Handling and Account Security
We hold account and transaction data only for as long as it is needed to operate your account and meet our policy obligations. Cookie use on this platform is limited to session management and basic analytics — you can review cookie settings through your browser. Account security relies on the login credentials you set; we recommend keeping your password unique to this platform. If you believe your account has been accessed without your permission, contact support immediately through the live chat or email route.
Data Retention
Account and wallet records are kept for the period required to operate your account and meet applicable obligations. You can request a summary of your records through support.
Cookies
We use cookies for session continuity and basic site analytics. Browser settings let you manage or clear cookies at any time without affecting your account data.
Account Security
Your account is protected by the credentials you set at registration. Keep your login details private. Report any suspected unauthorised access to support right away.
Policy Changes
When these terms are updated, the revised version is published on this page. Continued use of the platform after an update means you accept the current terms.
POLICY QUESTIONS
Frequently Asked Policy Questions
Common questions about how these terms apply to your account, your data, and your rights on this platform.
Does this policy apply to me if I am in Bangladesh?
Access to 1777pet and the applicability of these terms depends on your local law and eligible region. If you are in Bangladesh and local law permits access, these terms govern your use of the platform, including your account and any wallet transactions through bKash, Nagad, or Rocket.
How do I see my transaction records under this policy?
Open the wallet section of your account. All deposits and withdrawals — including those made through bKash, Nagad, Rocket, and Bank Transfer — are listed there with dates and amounts. This is the primary record of your financial activity on the platform.
Can I correct account details that are wrong?
Yes. Go to account settings and follow the fields shown to update your registered mobile number or email address. Some changes require a verification step, which is shown on screen. For corrections that cannot be made through settings, contact support directly.
Who do I contact if I have a question about how my data is used?
Use the live chat or email support route listed on this page. Reference your account and describe the specific data question. We handle policy-related data queries through the same support channels as general account help.
What happens to my data if I close my account?
Account and transaction records are retained for the period required under our policy obligations, even after an account is closed. If you want details about what is held and for how long, contact support with your account reference and we will respond through the published support route.
How will I know if these terms change?
Updated terms are published on this page. We do not always send individual notifications, so check this page if you want to review the current version. Continuing to use the platform after an update means you accept the revised terms as published.