App / Casino
1777pet is clear about what account and payment data we hold, how we use it, and what choices you have over it. This policy covers every interaction from account creation to transactions processed through bKash, Nagad, and Rocket — access and eligibility depend on your local law and eligible region.
When you open an account, we collect the registration details you submit — name, contact information and the credentials you choose. When you make a deposit or withdrawal through bKash, Nagad, Rocket or Bank Transfer, a record of that transaction is stored against your account wallet. We do not store full payment credentials such as mobile wallet PINs; those stay within the payment provider's own environment. We collect device and session data — browser type, IP address, pages visited — to keep your account secure and to present the lobby correctly on your device. This data is used only for account operation, fraud prevention, and where required by applicable law. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with service partners — for example, to process a Nagad transfer or to verify account identity — those partners are bound by data-handling obligations consistent with this policy. Retention periods vary by data type: transaction records are held for as long as required by applicable legal and financial obligations. You may contact us at any time to ask what data we hold. Availability of our services, and the legal basis on which we process your data, depends on your local law and the eligible regions we serve.
This policy covers the 1777pet platform directly — the account you hold with us, the sessions you run through our lobby, and the payment transactions processed via our configured rails. It does not extend to third-party services you reach through links we may display, nor to the internal data practices of payment providers like bKash or Nagad, who operate under their own policies. Understanding the boundary helps you know who to contact for each type of data question.
Data collected when you log in, update your profile or change account settings falls directly under this policy. We control those records and you can request a review or correction through your account page.
Transaction references for bKash, Nagad, Rocket and Bank Transfer are stored in your account wallet history. We hold the record of the transaction; the payment provider holds the underlying financial data under their own terms.
Pages you visit, games you open and session duration are collected as usage data. This helps us keep the lobby working correctly and detect unusual account activity — it is not shared for third-party advertising.
If you follow a link to an external site or use a payment app independently of our checkout, that activity is outside our policy scope. Review the privacy terms of those services separately — we cannot speak to their data practices.
You are not locked out of your own data. Several straightforward steps are available to you at any time. To see what information we hold, open the account settings page while signed in — your profile fields, registered contact details and wallet history are visible there. If any detail is wrong — a misspelled name, an outdated phone number linked to your bKash account — you can update it directly in account settings or write to our support team to request a correction. For data questions that go beyond a simple edit, such as asking what records we retain after a closed account, our support route handles those requests. We aim to acknowledge a data question promptly and to provide a substantive reply as quickly as our review process allows, though timing depends on the complexity of the request. Where local law gives you the right to request deletion, we will assess that request against our legal retention obligations — transaction records, for instance, may need to be held for a defined period regardless. None of these steps require you to do anything outside the account interface or our support channel.
Sign in and open account settings to see the profile and contact data we hold. Your wallet history shows every logged transaction against your bKash, Nagad or Rocket payment entries.
Edit profile fields directly in account settings. If a field is locked or linked to a payment method like Nagad, contact support with the corrected detail and we will update it after verifying your identity.
Send your question through the live chat or email route shown on our support page. Describe what data you are asking about so we can route it to the right team without delay.
If you want to close your account, contact support directly. We will explain what data is deleted immediately and what must be retained under applicable legal or financial obligations before confirming closure.
If you have a question about this policy — what we hold, why we hold it, or how to correct it — reach us through the channels published on the site. We do not publish support hours or response-time commitments we cannot verify, but every privacy question is handled by the same team that manages account and payment queries, so the route is the same one you already know.
Open the chat widget on any page while signed in. Describe your privacy question clearly — mention whether it relates to account data, a payment record such as a bKash transaction, or a data deletion request — so the agent can route it correctly.
Send your data query to the support email address shown in the site footer. Include your registered account identifier and the specific data type you are asking about, such as a Nagad transaction reference or a profile field correction.
The account help section covers common data and privacy questions. Check it first for answers about session data, wallet history visibility and how to edit contact details before opening a support ticket.
We take a straightforward approach to data security and retention — collecting only what is needed to run your account, keeping it for as long as required, and giving you a clear path to ask about it. Cookies are used for session management and to remember your lobby state between visits; you can adjust cookie settings through your browser. We do not use tracking cookies for advertising networks outside our own platform.
We use session cookies to keep you signed in and to restore your lobby position. Analytics cookies help us understand which pages load slowly on mobile. Adjust cookie preferences in your browser settings at any time — blocking session cookies will affect sign-in behaviour.
Account credentials are stored in hashed form — we do not see your password in plain text. Payment identifiers for bKash, Nagad and Rocket are recorded as transaction references only; full wallet credentials remain with the payment provider.
Profile data is held while your account is active. Transaction records, including Bank Transfer and mobile wallet entries, are retained for as long as applicable legal and financial rules require. After account closure, data no longer needed is deleted according to our internal schedule.
When this policy changes in a material way, we post a notice in the account notification area. Continuing to use the platform after a notified update means you have seen the revised terms. You can always ask us to explain any change through the support route.
These are the questions we hear most often about how 1777pet handles your data. If your question is not covered here, reach us through live chat or the support email listed in the footer.
We collect the name, contact details and login credentials you enter at registration. Once you make a deposit via bKash, Nagad or Rocket, transaction references are added to your account wallet record. No payment PINs or full wallet credentials are stored on our side.
Yes. Sign in and open account settings to review your profile fields and contact information. Your wallet history tab shows logged transactions for bKash, Nagad, Rocket and Bank Transfer. For a fuller data summary, contact us through live chat or email.
Edit unlocked profile fields directly in account settings. If a field is tied to a payment method such as a Nagad number, contact support with the correct detail. We verify your identity before making changes to payment-linked information to protect your account.
We share data only with service partners needed to run your account — for example, to process a Rocket or Bank Transfer transaction. Those partners are bound by data obligations consistent with this policy. We do not sell your personal data to outside marketing companies.
Profile data no longer needed after closure is deleted on a scheduled basis. Transaction records — including bKash and Nagad payment history — may be retained for as long as applicable legal and financial obligations require. Contact support for specifics about your account.
Use the live chat widget on any page, or send an email to the address shown in the site footer. Describe the data type involved — account profile, payment record or session data — so we can direct your request to the right person without back-and-forth delay.